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| Writing for Business and Professions | 355:303 |
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Cover
Letter | Table
of Contents | Table
of Figures | Table of Charts | Abstract
December 8, 1999 Jeffrey
M. Cohen Dear
President Cohen: Enclosed
you will find a comprehensive final proposal for the RU Exchange Program.
As you may remember from the November 1, 1999 presentation, RU Exchange
is an innovative and technologically advanced initiative to save Rutgers
students their hard earned money. Since, the Rutgers College Governing
Association has continued its longstanding tradition to be extremely
active and vocal on student issues it is imperative that the RCGA
use the RU Exchange to benefit all students. The
RU Exchange Program is designed to facilitate
the selling of books and basic school items such as dorm rugs, mini-refrigerators,
and futons between individual students. This initiative is based on
the premise that it is more cost effective for students to sell items
directly to one another than to an intermediary such as the bookstore.
For example, a book on the RU Exchange may be sold at a higher price
than the bookstore will buy for, yet at a lower price than the bookstore
would sell at. Many comparable
schools, from UT - Austin to Princeton University have similar programs
in place already. The idea of the RU Exchange is to improve upon these
programs to benefit students. As can be seen on page ** the technological
resources of the exchange are beautiful. It would be available twenty-four
hours per day and seven days per week via the Internet and World Wide
Web. The Exchange would provide for an auction type atmosphere where,
over a pre-determined time period, students would bid on items they
wanted. From
public relations to community service the RU Exchange Program holds
a vast amount of benefit for the Rutgers College Governing Association.
I would encourage you to contact me if you have any further questions
or comments. My phone number is (732)-932-3622 and my email address
is rajivp@eden.rutgers.edu. Sincerely,
Rajiv
D. Parikh Undergraduate
Representative to the Board of Trustees
TABLE
OF CONTENTS
TABLE
OF FIGURES
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Besides
the University based fees that students incur is another set of
mandatory costs. These include books, which are essential to education,
and items used in everyday life. These costs have also risen tremendously
over the past few years. Books and the like are used in virtually
every class, and professors expect students to buy them. The cost
of books has risen tremendously in the past decade. In 1988 a student
could have expected to spend around $450.00 on books per year. In
1998 the average student paid nearly $1000.00 on books per year.
As can be seen in Figure 2, there was a 10% increase per year in
book costs from 1988 to 1998. The initial cost of books is high
for students but the greatest loss of money is through the
depreciation of books over the semester.The
bookstores offer an end of the semester book-buyback, where they
buy books back from students for cash. Although many students keep
their books in near perfect condition, the bookstores often only
offer a maximum of 50% of the purchase price during buyback. Essentially
a chemistry student that buys $500.00 worth of chemistry books will
only get a maximum of $250.00 at the end of the semester. The bookstore
will then take these books and sell them to another student the
following semester for a higher price. This continues for many semesters
until a book is no longer usable, or the academic department changes
books or editions. The eventual loss of money to students is as
tremendous as the amount of sheer profit that the bookstores make
on buybacks. Bookstores justify the cost of books by saying that
the amount of profit that they make on each book is minimal. Figure
3 shows the breakdown of each dollar spent on a textbook. The justification
of the bookstores is flawed however. The breakdowns they provide
only reflect the original purchase of the book and not the turnover
from book buyback. The earnings from buyback are close to 100% as
overhead for buyback is minimal. This money becomes a complete and
unnecessary loss for students.
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Figure 3
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These
fiscal stresses are problems that most college students around the
country face. A simple solution to the problem of the high costs
of higher education is to just lower costs. Any amount of money
that a student saves from $10 to $1000 is significant. The savings
translate into a meal or less to payback in student loans. To lower
tuition or student fees is not simple though. These fees provide
funds that a University must have in order to operate and excel.
Lowering other costs for students isn't as complex though. Lowering
the cost of books seems like a good place to start. A handful of
other universities throughout the country have realized this, and
started programs that help students save money when purchasing,
repurchasing, or selling books.
The
rising costs of higher education are a chief concern for student
leaders around the United States. Tuition, student fees, and room
and board rates have been rising exponentially since the mid-1980's.
Student leaders have found that by helping their peers save money
on books, they have in turn lessened the burden of the financial
responsibility that each student faces. Students presently use the
bookstores as an intermediary that buys books from one individual
and resells them to another. It is a proven economic theory that
the presence of intermediaries raises transaction costs (Mishkin
8). "The presence of transaction costs in . markets is explained
in part by . intermediaries.and their role in markets" (Mishkin
201). By eliminating this intermediary through the use of trading
systems, many universities have effectively saved students these
"transaction costs" - the bookstore's profit. Although this does
not solve the overall problem of skyrocketing costs, it gives students
hope, and helps them pay their bills in the short run. Therefore,
an effective way of saving money on books is to provide a channel
for students to barter or sell books directly with one another.
"Barter occurs in the absence of money.or where there is not enough money to go round" (Humphrey 4). What phrase would better exemplify a college campus, other than a place where there is not a lot of "money to go round." Barter is a system of trading that has been used for centuries. It started as a way to obtain an item or service that one wants, but is willing to give up another item or service for. Simple forms of bartering are used everyday by people of all ages. For example when kids trade baseball cards and when major league teams trade players, barter transactions have taken place. The transaction costs of bartering are minimal. Students would be able to trade or barter books with each other for virtually no cost.
Many student leaders throughout the country have implemented systems that provide a way for students to barter or sell books to each other. All of the systems are based on the Internet, which provides for a fast and effective way of communication. Texbooks, "The Official University of Texas Book Exchange" was the first book exchange system on the Internet. The system allows sellers to post the name of a book, its condition, the course it was used for, their selling price, and their contact information. Buyers then go to the website, www.texbooks.com, and search for books. Buyers can search for posted books referenced by academic department. For example a buyer wishing to buy a book for an Introductory Accounting course, would search through books that have been used in courses offered by the Accounting department. When the buyer sees a book posted that they are interested in, they contact the seller - usually by email. The two parties then determine the logistics of actually exchanging the book. They can barter one book for another, pay the seller in cash, or a combination of the two. The website replaces the bookstore as the intermediary at absolutely no cost to the buyer and seller. Systems directly based upon "Texbooks" have been implemented at Northwestern, Boston University, and Princeton. Similar systems have been recently introduced at the University of Toronto.
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All
of these sites have seen tremendous results. Texbooks boasts "40,573
visitors since April 25,1998" (Texbooks website). The Boston University site, www.textbookexchange.com,
shows "15,356 visitors since January 1999" (Textbook Exchange website).
As can be seen above in Figure 4 many Universities have experienced
similar success. The numbers of visitors to each site shows how
well received and used they have been. The numbers of books posted
is also phenomenal. As seen in Figure 5 these impressive numbers
show that students are using the site as a no-cost intermediary
to buy and sell books. The University of Toronto's website also
reports that "758 books have been sold through this website" (University
of Toronto Book Exchange Website).
As can be seen in the chart below, the statistics for the commercial sites have higher numbers in visitors to the site, and number of books posted. The main reason for this is that the sites serve the worldwide online community. The University based sites, although open to the public, generally attract local students. The problem with the commercial sites is that there may be transaction costs for the buyer or seller. This includes postage and the risks involved with sending cash through the mail, getting bad personal checks, or never receiving a book.
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Source: Exchange Websites |
Another interesting way to exchange goods on the Internet is through auction sites such as www.ebay.com. As its website states Ebay is "the world's first, biggest and best person-to-person online trading community." (Ebay website) This "trading" community allows users to buy and sell anything they would like, from books to automobiles. There are no costs for buyers at this site, but sellers have to pay a nominal fee. Contact between two individuals can be made in any way they deem proper. Buyers are able to bid on goods with other buyers from around the world. This ensures that the seller gets the best price, and buyers get an item when it is at the price they are willing to pay. The variety of goods offered at the site attracts a larger number of visitors, and still serves as an intermediary between people.
The
RU Exchange system is a web-based program that allows Rutgers University
students to buy and sell books and other items from each other. The
system is a crossbred adaptation of the Texbook: UT Textbook Exchange
System, and E-Bay, the popular Internet auction site. The system can
be set up and fully operational as a program of the Rutgers College
Governing Association in a matter of weeks.
The system will be very user friendly and available to only Rutgers University students. To see how the system will work for a Rutgers student let us use Henry as an example. Henry would enter the computer lab, log onto either a PC or Macintosh. He would then proceed to open his web browser and type in the appropriate RU Exchange web address (URL). Henry would then log in again to gain access to the RU Exchange site. The site loads up and Henry is presented with the choices of "Books" or "Miscellaneous". He chooses books and is taken to another page with a "Search by Department" option. After entering a search in the Chemistry Department section of the Exchange, Henry sees that his Chemistry 162 book is being sold by johndoe@eden.rutgers.edu. Henry then clicks on the book title, which takes him to a page where the specific book information is listed. He sees that it is the proper edition and in Ok condition. John Doe's base asking price is $85.00. Henry emails John and says that he will buy the book for $75. After John emails Henry back his lowest offer of $80.00 Henry agrees and writes another email to John. They decide to meet at the Rutgers Student Center to exchange the book. This is essentially how the system will work. The miscellaneous section will be reserved for items that students, especially those who are graduating, may no longer need, such as furniture, blacklights, mini-refrigerators, and microwaves. There are many variations to the outcome however. John may realize that Henry has a book that he wants, so they may arrange for an even trade, or a book and some cash exchange. Overall, the system is effective, as it introduces two students at the University, so they can exchange goods efficiently and without any profit seeking intermediary.
In
order to set up this system for general use, the following steps must
be taken.
The first step of implementation
of the RU Exchange system is to bring a proposal to the floor of the
RCGA General body for approval. The body will vote on the actual idea
of the program, the procedure for getting it set up, the money needed
to finance this initiative, and the responsibility of maintaining
it. With the adoption of the proposal as a certified Rutgers College
Document the following steps can be begin.
The RCGA Computer Technology
Committee must develop a link from the RCGA website to the RU Exchange
Website. The RU Exchange website pages must be designed in accordance
with Rutgers College standards. The home page must be designed in
HTML format so it can be merged with the RU Exchange software. This
software has already been developed, free of cost, by Emery Berger,
founder of the Texbooks program. A reference to Mr. Berger must be
made on the RU Exchange homepage. The committee must also secure a
URL for the site from Rutgers University Computing Services (RUCS).
RUCS must also be questioned about gaining access to the
Rutgers user database, "keberos"(RUCS Website).
While the Computer
Technology Committee develops the site, the Public Relations Committee
must develop an ad campaign. This will consist of creating advertisements
to be placed in all of the major campus newspapers, flyers to be posted
around campus, and a request to send out a campus wide email
discussing the opening date of the Exchange.
Phase
3: Launch
Under the guidance of
the RCGA Executive Committee, the Computer Technology Committee must
post the web pages and software onto the RU Exchange site. This will
require approximately five megabytes of space, which the RCGA already
has. The URL for the site will have already been designated by RUCS.
At the same time, the Public Relations committee will launch the ad
campaign, promoting the RU Exchange website. At this point the maintenance
of the site will fall under the guidance of the Chairperson of the
Computer Technology Committee.
Two months after the
launch of the site the RCGA Computer Technology Chairperson must present
a written report to the general body of RCGA detailing the usage statistics
of the program. This must include the number of visitors to the site,
and the number of books and other items posted.
The Chairperson of the
RCGA Computer Technology Committee must designate a committee member
each semester to maintain the Exchange website. This is a very small
task. The software has been written so those books that have been
posted for over three months are automatically removed. The committee
member just has to check to make sure the system is functioning properly
once a month.
The
benefits of implementing this program are immense. The RU Exchange
would obviously be a very useful service to the entire Rutgers community.
The program will also be responsible for:
The Exchange also provides the opportunity to discuss course subject matter prior to registration, which can be viewed as a form of peer advising. Another benefit of the exchange is that it has extremely flexible hours. There is absolutely no down-time necessary which allows students to look for books and post books for sale at any time that fits their schedule. The service is also 100% free for users, and the costs to RCGA are minimal.
In addition to all of the benefits the Exchange provides students it will also help the RCGA. It will assist in improving community relations, and provides for constant advertising: "The RU Exchange - brought to you by the RCGA". It may also spark interest in other RCGA endevours, helping with the recruitment of new members. The benefits of implementing far outweigh its minimal costs.
The
budget for this project is extremely small. RCGA must provide the
manpower necessary to launch and advertise the program, in addition
to a small amount of capital. The amount of money necessary to start
the RU Exchange is $1000.00. The breakdown can be seen in Figure 5.
Then every year that the Exchange continues the end of the semester
advertising campaign budget will be $500.00. This includes $300.00
for advertising and $200.00 for flyers.
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The
RU Exchange Program has been designed to benefit all of the students
of Rutgers University. It provides a free and easily accessible way
for students to trade, buy, and sell items between themselves. Students
need to save money on books and an online book exchange seems to be
the most efficient and cost effective way to do this.
The
Exchange is also virtually guaranteed success. By the end of the 1999-2000
academic year over 70% of Rutgers buildings will be hard wired for
direct Internet access. This is part of the University's RUNet2000
Initiative that encourages technological advancement as the University
moves into the new millenium. Rutgers students would be ahead on this
curve on this, as they will have an interactive and technologically
savvy site that helps reduce some of the problems they face. This
year has also been proclaimed the "Year of the Network" here at RU.
This would also help gain more publicity for the Exchange, as well
as good public relations for RCGA.
In
general the implementation of the RU Exchange Program helps everyone
from students to student leaders. You would have to say the only people
it does not help are the bookstores. Students will save money, and
student leaders will get a good amount of credit for their technologically
innovative and savvy work. All in all the RU Exchange has a very promising
future on the old banks of the Raritan.
Bookswap.
December 12,1999. www.bookswap.com
Boston
University Textbook Exchange. December 12,1999. www.textbookexchange.com
Breitman,
Paul. "Student Centers Operations Fees Report." Rutgers College
Deans Office. 15 Nov. 1999: 1-5
Exchange
Books. December 12,1999. www.exbook.com
Gang,
Duane W. "Back in the day." The Daily Targum. 9 Dec. 1999:
FT2.
Haska,
Christine. "Computer Fees." Office of the Vice President of Institutional
Research. 20 Nov. 1999: 1-4
Humphrey,
Caroline and Stephen Hugh-Jones, Eds. Barter,
exchange, and value : an anthropological
approach. Cambridge ; New York : Cambridge University
Press, 1992.
Kirschner,
Carl. "College Fee Breakdown." Rutgers College Deans Office. Sept.
1999: 1.
Mishkin,
Frederic S. The Economics of Money, Banking, and Financial
Markets. New
York: Addison Wesley, 1998. 198-210.
Office
of Institutional Research and Planning - Rutgers University. Dec.
12 1999. ur.rutgers.edu.
Texbooks:
The University of Texas Textbook Exchange. October 1, 1999. www.texbooks.com
University of Toronto Student Book Exchange. December 12,1999. www.tusbe.com
E-bay.com.
December 12,1999. www.ebay.com
Danesh,
Abol Hassan. The
Informal Economy.
Garland Publishers, New York.
p 420.
Davis,
John. Exchange. Minneapolis: University of Minnesota Press,
1992.
Gilles,
Robert P. Economic
Exchange and Social Organization. Boston: Kluwer Academic
Publishers, 1996.
New Jersey Board
of Higher Education. Student Assistance Committee.
"Meeting the
challenge of rising higher education costs : a report of the Student
Assistance Committee of the New Jersey Board of Higher Education."
Trenton: New Jersey Department of Higher
Education, 1987
Rutgers University Computing
Services. December 12,1999. www.rucs.rutgers.edu
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