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Cover Letter | Table of Contents | Table of Figures | Table of Charts | Abstract | Executive Summary
Introduction | Research | Plan | Budget | Discussion | Works Cited | Works Consulted

 

December 8, 1999

Jeffrey M. Cohen
President, Rutgers College Governing Association
Box 1
613 George Street
New Brunswick, New Jersey 08901

Dear President Cohen:

Enclosed you will find a comprehensive final proposal for the RU Exchange Program. As you may remember from the November 1, 1999 presentation, RU Exchange is an innovative and technologically advanced initiative to save Rutgers students their hard earned money. Since, the Rutgers College Governing Association has continued its longstanding tradition to be extremely active and vocal on student issues it is imperative that the RCGA use the RU Exchange to benefit all students.

The RU Exchange Program is designed to facilitate the selling of books and basic school items such as dorm rugs, mini-refrigerators, and futons between individual students. This initiative is based on the premise that it is more cost effective for students to sell items directly to one another than to an intermediary such as the bookstore. For example, a book on the RU Exchange may be sold at a higher price than the bookstore will buy for, yet at a lower price than the bookstore would sell at.  Many comparable schools, from UT - Austin to Princeton University have similar programs in place already. The idea of the RU Exchange is to improve upon these programs to benefit students. As can be seen on page ** the technological resources of the exchange are beautiful. It would be available twenty-four hours per day and seven days per week via the Internet and World Wide Web. The Exchange would provide for an auction type atmosphere where, over a pre-determined time period, students would bid on items they wanted.

From public relations to community service the RU Exchange Program holds a vast amount of benefit for the Rutgers College Governing Association. I would encourage you to contact me if you have any further questions or comments. My phone number is (732)-932-3622 and my email address is rajivp@eden.rutgers.edu.

Sincerely,

Rajiv D. Parikh

Undergraduate Representative to the Board of Trustees


TABLE OF CONTENTS

Title Page

Cover Letter

Table of Figures

Table of Charts

Abstract

Executive Summary

Introduction

Works Cited

Works Consulted


TABLE OF FIGURES

Figure 1

Figure 2

Figure 3

Figure 4

Figure 5

Figure 6

TABLE OF CHARTS

Chart 1


ABSTRACT

This proposal outlines the development of an Internet based Book Exchange Program at Rutgers
University. It outlines the problems that students throughout the country have with rising tuition, room and board, and student fees. It also singles out the rising cost of books and the amount of profit that the bookstores make when buying used books, and then reselling them to students.

The report points out many cases of online book exchanges throughout the country. It discusses a handful of successful University based exchanges, and then relates these to corporate based ones. It has an analysis of the corporate book exchanges, and points out their benefits, with a wider user base, and their flaws, with more transaction fees. Overall the report shows how the online book exchange is a way to save students money. It also points out replacing the bookstores as intermediaries with the free and flexible exchanges.

The proposal then discusses the specific situation of Rutgers University. It shows an implementation (phase in) sequence for the book exchange, deemed the RU Exchange. It discusses in detail how the exchange will be used, run, and maintained. And also, how it will not only allow students to sell books but also other items such as furniture and microwaves. The budgetary cost of this project is estimated around $1000.00 yearly, and should benefit the community to a certain degree. The report goes on to discuss the start of the Rutgers "Year of the network" and the near completion of RUNet 2000.


EXECUTIVE SUMMARY

The costs of attending an institution of higher education have been rising consistently over the past ten years. At Rutgers tuition, room and board has jumped from a little bit more than $6000 in 1988 to nearly $12,000 in 1998. (Office of Institutional Research Website) Mandatory student fees have also been on the rise. In the fall of 1999 Rutgers College students paid over $545.00 in student fees. All of these fees have been consistently rising over the past few years. In some cases fees have gone up 400% in less than five years. The rising costs of books have also been a problem. Textbook prices have gone up an average of 10% every year since 1988 (Office of Institutional Research Website). Bookstores are also making unseen amounts of profit when buying and re-selling used books to students. They offer the students up to 50% of the retail price of the book when buying back, and then sell it back to student's one month later at over 75% of the retail price. This is a blatant and obvious abuse of the vulnerability of students that must buy these textbooks to succeed. This is one area of cost that student leaders could affect as; tuition and other University fees are usually in place to maintain fiscal stability at the institution.

The easiest way to help students save money on books is by developing another intermediary that students can use to buy and sell books from each other. Emery Berger, a Ph.D. student at The University of Texas - Austin decided that the best approach would be to develop an online book exchange. So he began writing a program that has now evolved into one of the most widely used, and well known book exchange sites in the world. Texbooks.com, Mr. Berger's site, is open to all and allows sellers to post books, and buyers to search through books by academic department. The buyer then contacts the seller via email to work out the details of the transaction. This idea was then duplicated at many other Universities throughout North America including, Boston University, Northwestern University, Princeton University, and the University of Toronto. Commercial enterprises also got involved in the hype, developing their own book exchanges, and profiting from selling advertising space. Sites such as Bookswap.com and exbooks.com fall into this category. Overall the ideas seem to be working beautifully, as hundreds of thousands of people visit the sites each day, many of which buy or sell the books.

This is the basis for the development of the RU Exchange Program. It would evolve into a Rutgers University exchange system where members of the University community could go to exchange all types of goods from mattresses and CD's to books and blacklights. Organization and implementation of the system is fairly simple and could be done in a few weeks. It would first need approval from the governing association, the development of an ad campaign, and then some funding to actual begin the ad campaign. From this point the Exchange actually works by itself with only a monthly maintenance check necessary.

The amount of benefits that this program brings to both the students and the Rutgers College Governing Association is unbelievable. Students will be saving bundles of cash each year. The Exchange coupled with the completion of RUNet2000 will ensure that every single Rutgers student has access to this service. Overall, the benefits of the RU Exchange system far outweigh the costs, helping students save money, and student leaders help their community.


INTRODUCTION

Henry Ford once said, "The highest use of capital is not to make more money, but to make money do more for the betterment of life." This phrase is very significant for the average Rutgers student. Ford is saying that the most efficient way to use resources is to ensure that money spent enhances and improves life. Rutgers is the epitome of this phrase. Since its opening in 1766 Rutgers University has been a great educational value. "Rutgers has always been for poor boys.People without capital.In that sense it was a great educational opportunity."(Gang FT2) Many of the students that enter Rutgers come because of the relatively low cost and the close proximity to their homes. But, to the bereavement of many students the financial relief that came with a Rutgers education is getting harder and harder to reach. As we enter the 21st Century one of the largest problems at the State University of New Jersey is going to be the rising costs that each student faces.

There are many types of costs that an institution of higher education faces. Faculty salaries, research costs, facilities maintenance costs, technological upgrades, and student services are just a few. Many of these costs are covered by federal and state grants, but students must pay for the remainder. Student costs at Rutgers having been rising exponentially over the past decade. As can be seen in Figure 1, between 1988 and 1998 the cost of tuition, and room and board alone has increased $4795.00. This reflects an increase of 172 percent over the ten-year period. This is due to rising costs and a decrease in federal and state funding sources. Tuition, Room, and Board aren't the only costs that students incur. There is also a large amount of fees that students pay each semester. Rutgers College students pay $545.25 each semester for student activities, athletics, transportation, and other costs. These fees have been rising consistently in past years also. (Kirschner 1) For example the Rutgers College Student Centers Operations fee rose $1.50 per semester from the 1998-1999 to 1999-2000 academic years. There is also a proposed fee increase of $4.00 from the 1999-2000 to 2000-2001 academic years. This represents an increase of 11.5% over three years for Rutgers College students. (Breitman 1) Coupled with these college fees, students must also pay University wide fees that have also been rising exponentially in previous years. The University computing fee was $25.00 per semester for 1997-1998. It was then raised to $50.00 in the 1998-1999 academic year, and then to $100.00 for 1999-2000. This is an increase of 400% in two years. (Haska 1)

Figure 1


Source: Rutgers Office of Institutional Research

 

Besides the University based fees that students incur is another set of mandatory costs. These include books, which are essential to education, and items used in everyday life. These costs have also risen tremendously over the past few years. Books and the like are used in virtually every class, and professors expect students to buy them. The cost of books has risen tremendously in the past decade. In 1988 a student could have expected to spend around $450.00 on books per year. In 1998 the average student paid nearly $1000.00 on books per year. As can be seen in Figure 2, there was a 10% increase per year in book costs from 1988 to 1998. The initial cost of books is high for students but the greatest loss of money is through the depreciation of books over the semester.The bookstores offer an end of the semester book-buyback, where they buy books back from students for cash. Although many students keep their books in near perfect condition, the bookstores often only offer a maximum of 50% of the purchase price during buyback. Essentially a chemistry student that buys $500.00 worth of chemistry books will only get a maximum of $250.00 at the end of the semester. The bookstore will then take these books and sell them to another student the following semester for a higher price. This continues for many semesters until a book is no longer usable, or the academic department changes books or editions. The eventual loss of money to students is as tremendous as the amount of sheer profit that the bookstores make on buybacks. Bookstores justify the cost of books by saying that the amount of profit that they make on each book is minimal. Figure 3 shows the breakdown of each dollar spent on a textbook. The justification of the bookstores is flawed however. The breakdowns they provide only reflect the original purchase of the book and not the turnover from book buyback. The earnings from buyback are close to 100% as overhead for buyback is minimal. This money becomes a complete and unnecessary loss for students.

Figure 2


 

 

 

 

 

 

 


 

 

Source: Rutgers Office of Institutional Research

Figure 3


Source: www.efollet.com

These fiscal stresses are problems that most college students around the country face. A simple solution to the problem of the high costs of higher education is to just lower costs. Any amount of money that a student saves from $10 to $1000 is significant. The savings translate into a meal or less to payback in student loans. To lower tuition or student fees is not simple though. These fees provide funds that a University must have in order to operate and excel. Lowering other costs for students isn't as complex though. Lowering the cost of books seems like a good place to start. A handful of other universities throughout the country have realized this, and started programs that help students save money when purchasing, repurchasing, or selling books.


RESEARCH

The rising costs of higher education are a chief concern for student leaders around the United States. Tuition, student fees, and room and board rates have been rising exponentially since the mid-1980's. Student leaders have found that by helping their peers save money on books, they have in turn lessened the burden of the financial responsibility that each student faces. Students presently use the bookstores as an intermediary that buys books from one individual and resells them to another. It is a proven economic theory that the presence of intermediaries raises transaction costs (Mishkin 8). "The presence of transaction costs in . markets is explained in part by . intermediaries.and their role in markets" (Mishkin 201). By eliminating this intermediary through the use of trading systems, many universities have effectively saved students these "transaction costs" - the bookstore's profit. Although this does not solve the overall problem of skyrocketing costs, it gives students hope, and helps them pay their bills in the short run. Therefore, an effective way of saving money on books is to provide a channel for students to barter or sell books directly with one another.     

"Barter occurs in the absence of money.or where there is not enough money to go round" (Humphrey 4). What phrase would better exemplify a college campus, other than a place where there is not a lot of "money to go round." Barter is a system of trading that has been used for centuries. It started as a way to obtain an item or service that one wants, but is willing to give up another item or service for. Simple forms of bartering are used everyday by people of all ages. For example when kids trade baseball cards and when major league teams trade players, barter transactions have taken place. The transaction costs of bartering are minimal. Students would be able to trade or barter books with each other for virtually no cost.

Many student leaders throughout the country have implemented systems that provide a way for students to barter or sell books to each other. All of the systems are based on the Internet, which provides for a fast and effective way of communication. Texbooks, "The Official University of Texas Book Exchange" was the first book exchange system on the Internet. The system allows sellers to post the name of a book, its condition, the course it was used for, their selling price, and their contact information. Buyers then go to the website, www.texbooks.com, and search for books. Buyers can search for posted books referenced by academic department. For example a buyer wishing to buy a book for an Introductory Accounting course, would search through books that have been used in courses offered by the Accounting department. When the buyer sees a book posted that they are interested in, they contact the seller - usually by email. The two parties then determine the logistics of actually exchanging the book. They can barter one book for another, pay the seller in cash, or a combination of the two. The website replaces the bookstore as the intermediary at absolutely no cost to the buyer and seller. Systems directly based upon "Texbooks" have been implemented at Northwestern, Boston University, and Princeton. Similar systems have been recently introduced at the University of Toronto.

Figure 4


Source: Exchange Websites

There are also many commercial companies that specialize in book exchanges. Bookswap is one of the most popular sites with over 145,000 users. (Bookswap website). This site allows student leaders to sign up their respective University at the Bookswap main website. Bookswap will then develop a website geared towards that college for free. For example if Rutgers was to sign up at the Bookswap site, a site in scarlet red, named the Rutgers Bookswap would be created. The student leader is only responsible for linking to the site, and maintaining an advertising campaign to attract students to the site. Bookswap allows students to buy and sell books to each other through the site for free, while making profit by selling advertising space on each website. Other major Internet companies such as Amazon.com have started similar sites. Amazon's site is named Exchange Books and provides users options similar to those of Texbooks.

Figure 5


Source: Exchange Websites

All of these sites have seen tremendous results. Texbooks boasts "40,573 visitors since April 25,1998" (Texbooks website).  The Boston University site, www.textbookexchange.com, shows "15,356 visitors since January 1999" (Textbook Exchange website). As can be seen above in Figure 4 many Universities have experienced similar success. The numbers of visitors to each site shows how well received and used they have been. The numbers of books posted is also phenomenal. As seen in Figure 5 these impressive numbers show that students are using the site as a no-cost intermediary to buy and sell books. The University of Toronto's website also reports that "758 books have been sold through this website" (University of Toronto Book Exchange Website).

As can be seen in the chart below, the statistics for the commercial sites have higher numbers in visitors to the site, and number of books posted. The main reason for this is that the sites serve the worldwide online community. The University based sites, although open to the public, generally attract local students. The problem with the commercial sites is that there may be transaction costs for the buyer or seller. This includes postage and the risks involved with sending cash through the mail, getting bad personal checks, or never receiving a book. 

 

Chart 1

Name

Number of Visitors

Number of Books Posted

EZ Books

19,223

974

Bookswap

145,587

31,134

Your Book Connection

46,774

N/A

Source: Exchange Websites

 

Another interesting way to exchange goods on the Internet is through auction sites such as www.ebay.com. As its website states Ebay is "the world's first, biggest and best person-to-person online trading community." (Ebay website) This "trading" community allows users to buy and sell anything they would like, from books to automobiles. There are no costs for buyers at this site, but sellers have to pay a nominal fee. Contact between two individuals can be made in any way they deem proper. Buyers are able to bid on goods with other buyers from around the world. This ensures that the seller gets the best price, and buyers get an item when it is at the price they are willing to pay. The variety of goods offered at the site attracts a larger number of visitors, and still serves as an intermediary between people.

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PLAN

The RU Exchange system is a web-based program that allows Rutgers University students to buy and sell books and other items from each other. The system is a crossbred adaptation of the Texbook: UT Textbook Exchange System, and E-Bay, the popular Internet auction site. The system can be set up and fully operational as a program of the Rutgers College Governing Association in a matter of weeks.

The system will be very user friendly and available to only Rutgers University students. To see how the system will work for a Rutgers student let us use Henry as an example. Henry would enter the computer lab, log onto either a PC or Macintosh. He would then proceed to open his web browser and type in the appropriate RU Exchange web address (URL). Henry would then log in again to gain access to the RU Exchange site. The site loads up and Henry is presented with the choices of "Books" or "Miscellaneous". He chooses books and is taken to another page with a "Search by Department" option. After entering a search in the Chemistry Department section of the Exchange, Henry sees that his Chemistry 162 book is being sold by johndoe@eden.rutgers.edu. Henry then clicks on the book title, which takes him to a page where the specific book information is listed. He sees that it is the proper edition and in Ok condition. John Doe's base asking price is $85.00. Henry emails John and says that he will buy the book for $75. After John emails Henry back his lowest offer of $80.00 Henry agrees and writes another email to John. They decide to meet at the Rutgers Student Center to exchange the book. This is essentially how the system will work. The miscellaneous section will be reserved for items that students, especially those who are graduating, may no longer need, such as furniture, blacklights, mini-refrigerators, and microwaves. There are many variations to the outcome however. John may realize that Henry has a book that he wants, so they may arrange for an even trade, or a book and some cash exchange. Overall, the system is effective, as it introduces two students at the University, so they can exchange goods efficiently and without any profit seeking intermediary.

In order to set up this system for general use, the following steps must be taken.

Phase 1: Approval

The first step of implementation of the RU Exchange system is to bring a proposal to the floor of the RCGA General body for approval. The body will vote on the actual idea of the program, the procedure for getting it set up, the money needed to finance this initiative, and the responsibility of maintaining it. With the adoption of the proposal as a certified Rutgers College Document the following steps can be begin.

Phase 2: Development

The RCGA Computer Technology Committee must develop a link from the RCGA website to the RU Exchange Website. The RU Exchange website pages must be designed in accordance with Rutgers College standards. The home page must be designed in HTML format so it can be merged with the RU Exchange software. This software has already been developed, free of cost, by Emery Berger, founder of the Texbooks program. A reference to Mr. Berger must be made on the RU Exchange homepage. The committee must also secure a URL for the site from Rutgers University Computing Services (RUCS). RUCS must also be questioned about gaining access to the Rutgers user database, "keberos"(RUCS Website).

While the Computer Technology Committee develops the site, the Public Relations Committee must develop an ad campaign. This will consist of creating advertisements to be placed in all of the major campus newspapers, flyers to be posted around campus, and a request to send out a campus wide email discussing the opening date of the Exchange.

Phase 3: Launch

Under the guidance of the RCGA Executive Committee, the Computer Technology Committee must post the web pages and software onto the RU Exchange site. This will require approximately five megabytes of space, which the RCGA already has. The URL for the site will have already been designated by RUCS. At the same time, the Public Relations committee will launch the ad campaign, promoting the RU Exchange website. At this point the maintenance of the site will fall under the guidance of the Chairperson of the Computer Technology Committee.

Phase 4: Status Update

Two months after the launch of the site the RCGA Computer Technology Chairperson must present a written report to the general body of RCGA detailing the usage statistics of the program. This must include the number of visitors to the site, and the number of books and other items posted.

Phase 5: Maintenance

The Chairperson of the RCGA Computer Technology Committee must designate a committee member each semester to maintain the Exchange website. This is a very small task. The software has been written so those books that have been posted for over three months are automatically removed. The committee member just has to check to make sure the system is functioning properly once a month.

Benefits

The benefits of implementing this program are immense. The RU Exchange would obviously be a very useful service to the entire Rutgers community. The program will also be responsible for:

  • Providing an instrument for students to purchase books and other goods at affordable and reasonable prices.
  • Helping students receive a practical amount of money for items that they sell.
  • Furnishing a sensible alternative to the bookstores' monopolized market.

The Exchange also provides the opportunity to discuss course subject matter prior to registration, which can be viewed as a form of peer advising. Another benefit of the exchange is that it has extremely flexible hours. There is absolutely no down-time necessary which allows students to look for books and post books for sale at any time that fits their schedule. The service is also 100% free for users, and the costs to RCGA are minimal.

In addition to all of the benefits the Exchange provides students it will also help the RCGA. It will assist in improving community relations, and provides for constant advertising: "The RU Exchange - brought to you by the RCGA". It may also spark interest in other RCGA endevours, helping with the recruitment of new members. The benefits of implementing far outweigh its minimal costs.

The budget for this project is extremely small. RCGA must provide the manpower necessary to launch and advertise the program, in addition to a small amount of capital. The amount of money necessary to start the RU Exchange is $1000.00. The breakdown can be seen in Figure 5. Then every year that the Exchange continues the end of the semester advertising campaign budget will be $500.00. This includes $300.00 for advertising and $200.00 for flyers.

Figure 6


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DISCUSSION

The RU Exchange Program has been designed to benefit all of the students of Rutgers University. It provides a free and easily accessible way for students to trade, buy, and sell items between themselves. Students need to save money on books and an online book exchange seems to be the most efficient and cost effective way to do this.

The Exchange is also virtually guaranteed success. By the end of the 1999-2000 academic year over 70% of Rutgers buildings will be hard wired for direct Internet access. This is part of the University's RUNet2000 Initiative that encourages technological advancement as the University moves into the new millenium. Rutgers students would be ahead on this curve on this, as they will have an interactive and technologically savvy site that helps reduce some of the problems they face. This year has also been proclaimed the "Year of the Network" here at RU. This would also help gain more publicity for the Exchange, as well as good public relations for RCGA.

In general the implementation of the RU Exchange Program helps everyone from students to student leaders. You would have to say the only people it does not help are the bookstores. Students will save money, and student leaders will get a good amount of credit for their technologically innovative and savvy work. All in all the RU Exchange has a very promising future on the old banks of the Raritan. 

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WORKS CITED

Bookswap. December 12,1999. www.bookswap.com

Boston University Textbook Exchange. December 12,1999. www.textbookexchange.com

Breitman, Paul. "Student Centers Operations Fees Report." Rutgers College Deans Office. 15 Nov. 1999: 1-5

Exchange Books. December 12,1999.  www.exbook.com

Gang, Duane W. "Back in the day." The Daily Targum. 9 Dec. 1999: FT2.

Haska, Christine. "Computer Fees." Office of the Vice President of Institutional Research.  20 Nov. 1999: 1-4

Humphrey, Caroline and Stephen Hugh-Jones, Eds. Barter, exchange, and value : an   anthropological approach. Cambridge ; New York : Cambridge University Press, 1992.

Kirschner, Carl. "College Fee Breakdown." Rutgers College Deans Office. Sept. 1999: 1.

Mishkin, Frederic S. The Economics of Money, Banking, and Financial Markets. New
York: Addison Wesley, 1998. 198-210.

Office of Institutional Research and Planning - Rutgers University. Dec. 12 1999. ur.rutgers.edu.

Texbooks: The University of Texas Textbook Exchange. October 1, 1999. www.texbooks.com

University of Toronto Student Book Exchange. December 12,1999. www.tusbe.com

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WORKS CONSULTED

E-bay.com. December 12,1999.  www.ebay.com

Danesh, Abol Hassan.  The Informal Economy.  Garland Publishers, New York.  p 420.

Davis, John.  Exchange.  Minneapolis: University of Minnesota Press, 1992.

Gilles, Robert P.  Economic Exchange and Social Organization. Boston: Kluwer Academic  
Publishers, 1996.

New Jersey Board of Higher Education. Student Assistance Committee. "Meeting the
challenge of rising higher education costs : a report of the Student Assistance Committee of the New Jersey Board of Higher Education."
Trenton: New Jersey Department of Higher
Education, 1987.

Rutgers University Computing Services. December 12,1999. www.rucs.rutgers.edu

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